Shipping Policy

Thank you for shopping with HAGARS. Here is everything you need to know about how your order reaches you.

Free shipping on every order

Standard shipping is free on every order — no minimum, no code needed. Estimated delivery time is shown at checkout and depends on your location.

Processing time

Orders are processed within 1–3 business days (Monday to Friday, excluding holidays). Pre-order items ship when they become available; the expected delivery window is shown on the product page. You will receive a confirmation email with tracking information as soon as your order ships.

International orders

International orders may be subject to import duties, taxes or customs fees charged by the destination country. Unless stated otherwise at checkout, these charges are the responsibility of the recipient.

Tracking your order

Once your order ships, you will receive an email with a tracking number and a link to follow your package. Tracking may take up to 48 hours to update.

Delays, lost or damaged packages

Delivery times are estimates and may be affected by carrier delays, weather or customs processing. If your package has not arrived within the expected time, or arrives damaged, please contact us and we will work with the carrier to resolve it.

Incorrect address

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, contact us as soon as possible and we will do our best to update it before the order ships.

Questions

For any shipping questions, please reach us through our contact page.